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I don’t see an email in my inbox?
If you toggled Email in Xerox® Auto-Redaction App and entered an email address, you should receive an email with the redacted document attached. If you do not see it in your inbox, it’s possible that it went to your Spam or Junk folder. If you don’t see it in either, […]
How am I charged?
Xerox® Auto-Redaction App checks every page you scan for the info you are looking to redact. You will be charged for every scanned page. If your document is 10 pages, but the app only redacts info on 4 pages, you will still be charged for 10. The number of pages […]
How to save a preset
From the device home screen, touch Xerox® Auto-Redaction. Once you are on the switchboard of the app, select Custom. You are now on the main options page. Toggle items, add custom words, and customize the preset to your liking. If you don’t know how to customize a preset, refer to […]
How to overwrite a preset
In order to overwrite a preset, you need to have one saved on the device. If you have not yet saved a preset, refer to How to save a preset in the How To section of this support site. From the device home screen, touch Xerox® Auto-Redaction. Once you are […]
What’s the difference between Words Containing and Words Matching?
When you’re adding a custom word or phrase to be redacted, you’ll notice something called Match Criteria. There are two types of Match Criteria: Words Containing and Words Matching. Words Containing redacts any words that contain the custom set of characters you enter. This only applies if the custom set […]
Why am I getting a CORS Access Error when I open the app?
If you have CORS (Cross-Origin Resource Sharing) enabled on your device but have not added Xerox® App Gallery as a trusted domain, you may receive a CORS Access Error. To fix this, you need to add *.xerox.com to CORS as a trusted domain. After that, the app should work as […]
Quick Start Guide
Xerox® Auto-Redaction is a Xerox® Gallery App that allows users to choose from a variety of standard, custom, and country-specific items that will redact, highlight, or underline information in a document. Phone numbers, Social Security Numbers, emails, names, and more can all be redacted, highlighted, or underlined with the touch […]